Testimonials
Below are just a few of the comments we have received from our customers after their experience of the Wheel Freedom service:
Thank you! What more can I say? The wheelfreedom service was fast, reliable and affordable, and the chair itself was cool to be seen in, comfortable to sit in, easy to manoeuvre and frankly saved my sanity!
Many many thanks.
PP
I thought the service was second to none.The wheelchair arrived exactly on time and the picking up of it was just the same.I would definitely recommend your company to anyone who requires a wheelchair be it for holidaying or anything else for that matter.
Thank you once again for an excellent service.
CT
I was impressed by the speed of service and the quality of the chair.
AT
Just a brief email to say what a marvellous service you provide, I have nothing but praise for your company. The wheelchair was used by my Mother whilst she was on holiday and from the delivery to the pick up it was a pleasure dealing with such a helpful company. Response to any queries I had were dealt with quickly and your customer service was excellent. I wish all companies were like yours.
PL
What a great service you offer. Following an operation to both knees your service brought freedom to go out and about. The wheelchair was used whilst we were on holiday and allowed us to have many trips out. The service was easy to use, reliable and on the occasions I spoke to members of your team they were always helpful and polite. I would not hesitate to recommend you and use you again in the future.
JB
An excellent service – many thanks. I had to speak to your representative on a couple of occasions to organise delivery of a wheelchair – he was exceptionally helpful, friendly and polite, despite my having to change arrangements. Both delivery and collection were prompt, and the chair itself was in perfect condition and fitted the bill exactly.
I would not hesitate to recommend the company – many thanks indeed.
HW
It is not often that I choose to provide feedback on service that I receive, mostly because so much service these days is simply unremarkable.
I must say, however, that it was a pleasure dealing with Wheel Freedom for the hire of a wheelchair for my Mother's visit to London. Not only was the process of arranging for the hire and delivery very simple, but Wheel Freedom also met every commitment and deadline set throughout the process, keeping me informed at each step along the way.
I am very happy with the service that I received and would not hesitate to recommend Wheel Freedom.
Best regards,
JP
I would like to thank you for fast and efficient service, couldn't fault it.
DM
I wanted to contact you to thank you for your EXCELLENT service. The wheelchair was absolutely marvelous and saved my mother's holiday because she would not have been able to go otherwise. Once again thank you and I will certainly use your service again and recommend to others when I can.
DR
We were extremely pleased with the service we received from Wheel Freedom and are very grateful to you for your very prompt and courteous service.
Kind Regards
CG
Thanks for your A1 level of service. I was very impressed with your company.
ER
I would like to say how impressed I have been throughout with the high standard of Customer Service I have received from WheelFreedom, and especially by your attention to the collection of the wheelchair today. It is unusual to get such attentive service these days,well done to you and to your team.
PW
May I take the opportunity to thank you for your efficient service. It enabled my husband, with a badly bruised back and 2 broken ribs, to escort our daughter down the aisle. Many thanks.
BR
I wish to record my thanks to your company,for great customer service.The cost,delivery/collection of the wheel chair, was excellent.You made it all just so easy, thank you.
JH
Thank you for e-mail confirming back receipt of your wheelchair. I can only praise your service on how easy it was to receive and return the wheelchair.
Thank you
LC
It was a fabulous, efficient service.
LJ
Thank you for providing a very efficient service and a comfortable, lightweight and easy to use chair.
PM
What an absolutely star service - the wheelchair was a dreaam to assemble and a joy to push and it was all so easy to organise. Thank you.
DS
Once again I would like to say thank you for the service you offer, the prompt delivery of the original chair and also the replacement was fast and organised with the minimum of fuss.
Mr M
Fantastic service - would highly recommend your company.
Many thanks
MA
Dear all at Wheel Freedom,
I am very happy to confirm that you provided me with an excellent service. YOur response was prompt and efficient both upon ordering and returning the wheelchair; you offered great flexibility both with the delivery and the collection; I received the wheelchair in impeccable condition and I found the transport box easy and effective. Also of course your website was very accessible and straightforward. As I only had a temporary loss of mobility and therefore short-term need for the wheelchair, you could not have made any easier for me.
MJ
At the time when my wife had her accident and about to leave hospital, all I needed was a wheel chair, your service was excellent, from the direct delivery to the hospital, to the collection from my home, when the wheelchair, was fortunately, no longer required, in our case.
May I complement you on your professional service.
Regards
AW
The service was excellent very easy prompt and quick. The wheel chair served its purpose whilst we were away and we were very grateful to have it.
Thank you for all your prompt services! We will def use you again if we need a wheel chair again.,
Mrs HS
Dear Wheel Freedom,
I thought your service was excellent, and so easy to hire when one is suddenly having to use a wheelchair for the first time.
My doctor was very impressed with the quality of the wheel chair, and I found it easy to use, and my family found it easy to push!
The transportation box is a brilliant idea, and the whole experience was made as painless as possible.
I shall recommend it to anyone who needs it.
With many thanks,
Mrs MN
Just to say we really appreciated your excellent service.
Delivery and collection was extremely prompt, and the quality of the wheelchair was first class. It appeared to be brand new and was so lightweight - very easy to push, fold and stow in the car. It was certainly a big help whilst my husband was recuperating from a long hospital stay.
Thank you very much.
HG
Thank you. We have been so impressed by the service you have offered and all for a really fair price. Our son only needed his wheels for a couple of weeks following a knee op and the whole thing worked brilliantly.
LH
I just want to say what a brilliant concept i think you have.
My chair arrived when you said it would, was as described and in great condition, and was picked up on time in it's easy to use box.
I have since recommended you to 2 friends - one with an achilles injury, like myself, and another who is housebound. I also work with lots of doctors and practice nurses who i have passed your details on to.
I will, of course, use your services if I'm ever in that unfortunate position again.
regards
VH
Very efficient service and the wheelchair was in excellent condition. Would not hesitate in recommending this service to anyone in the future.
Many thanks.
HG
Having two aged grandmothers and wishing to give them a good time is somewhat restrictive without a wheelchair. Wheel Freedom was easy to find on the internet, the website easy to navigate around and the service excellent. The wheelchair was delivered directly to my door in an easy to pullout box, although the instructions for the wheelchair were also included within the box, the wheelchair was very easy to assemble without the need to read through the instructions. It was brand new and lightweight and fit into the boot of a Smart Car with ease. When the wheelchair was no longer needed, Wheel Freedom came to collect it!
Thank you for such an incredible service and experience.
PF
Hi
Thanks for your assistance and excellent customer service, if in future I find myself in the same situation you can be sure that you will have my business.
Regards
MG
The wheelchair was indispensable and was a lifesaver as my husband couldn't walk very much. Your service was brilliant and affordable - we would use you again if the need arose, and would definitely recommend you.
Many thanks
Mr and Mrs D
Thank you for a friendly efficient service which I would be happy to recommend to others.
Regards
MS
You have given a great service - v efficient and everything to a high standard -
thank you so much - will use you again next time my mother visits.
Best Regards
CN
Dear Wheelchair Freedom Team
Just want to thank you for your excellent service and help. Our holiday was made so much the simpler for it.
AM
Thank you very much for your fantastic service from order and throughout. You certainly have my vote for quality and service and are guaranteed repeat business from me.
Thank you again,
RM
I would like to congratulate you on your excellent service and product which enabled my Aunt of some 89 years to fully enjoy what will probably be her last Xmas away from home. She proclaimed the wheelchair both comfortable and elegant (and was delighted with ease in which the charming young porters at the Hotel were able to transport her around!).
Again many thanks for your help
WM
Thank you so much for my wheel chair which arrived as promised. I am delighted to have it and most grateful to you for such efficient friendly service.
You can be sure that if any of my friends should have the misfortune to need a wheelchair I will recommend you without hesitation.
best wishes
MG
I would like to say a very big thank you to Wheelfreedom for the excellent service you gave me.
The chair arrived the next day, even though I ordered it at the very last minute!
It was perfect, as it folded up very quickly and easily.
I had a wonderful time on my cruise and stay in New York
it made getting around so much easier.
It packed away inside the aircraft so the airline were very happy, it also had a ride in a stretch limo!!
LM
Very impressed by the service – we used it for my mother in law who was with us for a week on holiday – it made her life easy and the fact we could order and return via the internet made it very easy for us too. Would use again in similar circumstances.
Thank you.
NB
I just want to thank you for your excellent service. As a result of your service my mother was able to get around alot better and consequently she had a lovely holiday. I will definitely use you again when my mother visits next and I will certainly recommend you to people who require such equipment.
Kind regards
LJ
Hi
I would just like to Thank You for your prompt service and also for the quality of the wheelchair supplied.
I would be more than happy to give a reference if required, although you may not need one if you carry on as you have.
Once again Thank You.
Regards
PM
I was really impressed by the ease and speed with which the chair was delivered and collected. Great value for money.
RB
Thank you very much. I would like to say that I was very impressed by your helpful and speedy service for which I was very grateful.
PA
Thank you for your service. My need was a short term but urgent one. Your ability to deliver the next day and cheap weekly rates were the main reason for choosing your service. The quality of the wheelchair itself was excellent.
Once again, thanks
MM
Would just like to say that everything was handled exceptionally well, very pleased. Will certainly use you again if we need to.
Thanks
BA
We would like to thank you for your polite, speedy and efficient service, if only all companies performed to such high standards.
Once again thank you for your help.
DM
Dear Wheel Freedom Team,
May I thank you for the excellent service that you provide. The wheelchair was urgently needed as I broke my leg. Enquiries were originally made with the wheelchair company advertised in the University of Hospital of XXXXX but wheelchair hire was an extortionate £30.00 per week. A search of the Internet led me to your company and following my initial contact with you, the wheelchair was delivered the next day. It was impressed with the excellent condition of the wheelchair and the full instructions that accompanied it. Manoeuvrability was also an added bonus as it was so easy. As I am now slowly beginning to walk unaided, I contacted your company to arrange the collection of the wheelchair and this was arranged promptly for the next day.
Thank you again for your efficiency.
Regards
CI
I would like to thank you for the service given in my time of need. I don't think I could have gone on my holiday without the wheelchair. It was delivered and collected so quickly & I soon got the hang of pushing myself. Once again thank you for such a freindly and efficient service.
LC
Hi
Just like to say it was so easy to organise a chair and the service was excellent. I would definitely recommend Wheel Freedom.
Thank you for all your help.
ZG
HI,
Many thanks for the great service you gave with the hire of the wheelchair,delivery and pick was on time,
the wheelchair was great, and was a great help to my mother on holiday.
This was a first class product and service, i would recommend this company anytime,
Many Thanks,
MW
Thanks very much. Excellent service. Great wheelchair and all arrangements went smoothly.
KN
I will have no hesitaion in recommending your company in the future. At a time when it was required, and the last thing needed was a problem in finding suitable hire, it was quick and easy dealing with you and delivery and collection was extremely prompt. Really excellent service.
Thank you very much.
AC
Great service!! Everything collected and delivered on time and chair light and easy to assemble with staightforward and plain instructions. I shall certainly use you again!
Many thanks.
Sincerely,
PM
We were very pleased with all aspects of your service, in fact the hotel are keeping your details
in case of need in the future.
Regards
IN
We were very please with the wheelchair and also the quick delivery and response on collection when we said we were finished with it. If we need the services again we would not hesitate to use you again.
Thanking you.
NM
Dear Wheel Freedom
We would just like to thank you for your amazingly efficient service.
We had been faced with the problem of getting my very elderly mother to a residential home for a pre-visit and knew we could not use a car. All efforts locally to borrow a wheel chair or arrange specialist transport failed (mostly because people did not bother to return calls). I then though of the web and found your company. With wheel chair and an effciient local wheelchair taxi service our problem was solved and Mum travelled in comfort. Sadly we could not use the chair for longer as my mother died suddenly.
You do exactly what you say you will do and we are most grateful.
JG
Dear Wheel Freedom Team
Thank you very much for the efficient and economic service that you have provided. The wheelchair stopped me from going stir crazy in front of daytime TV!
Kind Regards
PL
I would like to comment on the excellent service you provided.I booked this wheelchair for my sister who can still manage to get around locally but as we were having a short holiday she decided to try the wheelchair.It meant she enjoyed the holiday so much more as it was comfortable and easy to push. Your delivery and collection service was also excellent.I would not hesitate to recomend your company.
MC
I would like to comment on the excellent service you provided.I booked this wheelchair for my sister who can still manage to get around locally but as we were having a short holiday she decided to try the wheelchair.It meant she enjoyed the holiday so much more as it was comfortable and easy to push. Your delivery and collection service was also excellent.I would not hesitate to recomend your company.
MC
Thanx, it is a very helpful service, espescially the ability to have the whhelchair delivered and picked up. It was quite flexible in that I did not have to be there for the pickup.
Keep up the good work.
AH
Hi
The service you provide is efficient,friendly,professional and inexpensive.
Thanks,your chair certainly helped me to preserve my sanity!
PL
Just wanted to say thank you-- what a great service you guys provide. The wheelchair was excellent, so lightweight--it allowed me to wheel my american mother (who has a broken foot) around london to see the sights. Loved the whole delivery/pickup system you have with the foldable box.
Fantastic-- thanks again.
SB
My grandaughter's ankle is now fine. Your wheelchair enabled her to attend school everyday and also keep up her outside interests (Brownies etc). It was very light and easy for her parents and us to cart around and also very modern and new looking.
Although she had helpers to push her when she first had the accident, after a week she was able most of the time to get around on her own.
Your service is second to none and the cost of the hire very reasonable indeed.
Thank you very much
Kind regards
MG
Many thanks for the excellent wheelchair and the first class service you have provided.
Regards
KT
Many thanks! This has been an excellent service.
HA
Dear Team.
Thank you so much, I do appreciate the professional way you have responded to my order, you are a great team.
Have a nice weekend.
Kind Regards
CG
I have recently hired one of your wheelchairs for a long weekend with my elderly mother. She reports that the chair was very comfortable and met her needs in every way. From my point of view, the hiring, delivery and collection of the chair was dealt with in an efficient and professional manner.
Many thanks.
PB
Dear Sir/Madam
I would like to take this opportunity to congratulate you on providing a fantastic service. Not only was the ordering and collection process quick, simple and easy, but the product was also of an excellent standard. Your company provided a very efficient service which I would recommend to anyone.
Yours faithfully
TB
Dear sirs,
Excellent service and communication.Your help was appreciated in my time of need.
Best wishes,
MR
Thank you for an excellent service and I would not hesitate using or recommending you again if the need arises.
Many thanks
Best Regards
ED