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Delivery And Collection

This page provides an overview of our next-day delivery and collection process for our manual wheelchair hire and knee scooter hire service. For powered mobility and Tilt in Space wheelchair delivery, please see this page.

 

Delivery Prices

At the time of order you can select your preferred delivery day. For your convenience, we offer a morning delivery with all our products, and we are able to deliver on the next working day, provided that we receive your order by 3.30pm. Delivery and collection cost £15 (ex VAT) each way per item for all our wheelchairs, knee trolleys and ramps, with the exception of the Tilt in Space wheelchair.

We also offer a Saturday delivery for an additional £10 (ex VAT) and a before 10.30am service for an additional £5 (ex VAT). These can be selected during the order process or when speaking to one of the team.

 

Delivery Process

We track all our deliveries to ensure that they arrive on time, and our team is always available should you have any concerns. If you are not able to be in, we can deliver to a neighbour or a safe area at your property if you let us know in advance.

Should you have further delivery requirements, we may be able to assist, and we are able to offer a same-day delivery service within the London area. For further information, please contact one of our team.

All our deliveries are made by a national courier in a custom-made Wheelfreedom box. The box is collapsible, so it can be stored easily, and should be retained for collection. This ensures that the whole process is as simple as possible. Our wheelchairs simply require unfolding and the footrests to be clipped on, while our knee trolleys are quick and easy to assemble, with our team on hand should you have any queries.

 

Collection

You can end your wheelchair hire, leg trolley hire, or ramp hire at any time by phoning us. There is no notice period required, and we are able to collect your wheelchair on the next working day after you contact us. You will receive an email the day before your requested collection date confirming the address and time. The wheelchair just needs to be folded up and rolled back into the transport box prior to collection.

As with our deliveries, we can collect your wheelchair from a porch or similar safe area if you let us know in advance, should you not be able to stay in. Additionally, we are able to collect from a different address to the delivery address - perfect when taking a wheelchair on holiday or to visit relatives.

 

Tilt in Space Wheelchair Delivery

The exception to these delivery arrangements is our Tilt in Space wheelchair. If you are interested in hiring a Tilt in Space wheelchair, please contact us to discuss the different delivery options. We are only able to offer technician home deliveries for these wheelchairs, which we can carry out throughout London and the South East of England.

 

Wheelchair Hire Across Mainland Britain

We are able to offer a hire service across mainland Britain. However there is an additional delivery and collection charge if the delivery and/or collection are to the Scottish highlands. Please see below to check whether your local town or city lies within the standard delivery area.

 

Towns and cities that lie within the standard delivery charge by county:

Aberdeenshire Aberdeen

Anglesey/Sir Fon Beaumaris Holyhead, Llangefni, Amlwch, Menai Bridge

Angus/Forfarshire Dundee, Arbroath, Montrose, Carnoustie

Ayrshire Ayr, Kilmarnock, Irvine, Saltcoats, Kilwinning, Largs, Troon, Cumnock

Bedfordshire Bedford, Luton, Dunstable, Leighton Buzzard, Biggleswade, Sandy

Berkshire Reading, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Abingdon

Brecknockshire/Sir Frycheiniog Brecon, Builth Wells, Hay-on-Wye, Talgarth, Llanwrtwd Wells

Buckinghamshire Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe

Caernarfonshire/Sir Gaernarfon Caernarfon, Bangor, Llandudno, Conwy, Pwllheli, Porthmadog

Cambridgeshire Cambridge, Wisbech, Ely, March, Whittlesey, Chatteris, Linton

Cardiganshire/Ceredigion Cardigan, Aberystwyth, Lampeter, New Quay, Tregaron

Carmarthenshire/Sir Gaerfyrddin Carmarthen, Llanelli, Ammanford, Llandovery, Kidwelly, St. Clears

Cheshire Chester, Stockport, Birkenhead, Wallasey, Runcorn, Macclesfield, Crewe

Clackmannanshire Clackmannan, Alloa, Tillicoultry, Tullibody

Cornwall Bodmin, Truro, Camborne, Redruth, St. Austell, Falmouth, Penzance, Newquay

Cumberland Carlisle, Whitehaven, Workington, Penrith, Keswick, Brampton

Denbighshire/Sir Ddinbych Denbigh, Wrexham, Ruthin, Abergele, Llangollen

Derbyshire Derby, Chesterfield, Ilkeston, Swadlincote, Buxton, Matlock, Ashbourne

Devon Exeter, Plymouth, Torquay, Paignton, Barnstaple, Tiverton, Newton Abbot, Tavistock

Dorset Dorchester, Poole, Weymouth, Sherborne, Wimborne Minster, Shaftesbury

Dunbartonshire/Dumbartonshire Dumbarton, Clydebank, Cumbernauld, Helensburgh, Alexandria, Kirkintilloch

Durham Durham, Sunderland, Stockton-on-Tees, Darlington, Hartlepool, Gateshead, Washington

East Lothian/Haddingtonshire Haddington, North Berwick, Dunbar, Tranent, East Linton

Essex Chelmsford, Basildon, Romford, Southend, Colchester, Harlow, Brentwood, West Ham

Fife Cupar, Dunfermline, Glenrothes, Kirkcaldy, St. Andrews, Cowdenbeath, Burntisland

Flintshire/Sir Fflint Mold, Flint, Rhyl, Prestatyn, Connah's Quay, Holywell, Buckley, St. Asaph

Glamorgan/Morgannwg Cardiff, Swansea, Merthyr Tydfil, Barry, Caerphilly, Bridgend, Neath, Pontypridd

Gloucestershire Gloucester, Bristol, Cheltenham, Stroud, Cirencester, Tewkesbury

Hampshire Winchester, Southampton, Portsmouth, Bournemouth, Basingstoke, Newport

Herefordshire Hereford, Ross-on-Wye, Leominster, Ledbury, Bromyard, Kington

Hertfordshire Hertford, Watford, St. Albans, Hemel Hempstead, Stevenage, Hatfield

Huntingdonshire Huntingdon, St. Ives, St. Neots, Ramsey, Yaxley

Kent Maidstone, Canterbury, Bromley, Rochester, Margate, Folkestone, Dover, Greenwich

Kincardineshire Stonehaven, Banchory, Inverbervie

Kinross-shire Kinross, Milnathort

Lanarkshire Lanark, Glasgow, East Kilbride, Hamilton, Motherwell, Coatbridge, Carluke

Lancashire Lancaster, Liverpool, Manchester, Preston, Bolton, Warrington, Barrow-in-Furness

Leicestershire Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Lutterworth

Lincolnshire Lincoln, Grimsby, Scunthorpe, Boston, Grantham, Stamford, Skegness, Louth

Merioneth/Meirionnydd Dolgellau, Bala, Tywyn, Blaenau Ffestiniog, Barmouth, Harlech

Middlesex London, Harrow, Enfield, Staines, Ealing, Potters Bar, Westminster

Midlothian/Edinburghshire Edinburgh, Musselburgh, Penicuik, Dalkeith, Bonnyrigg

Monmouthshire/Sir Fynwy Monmouth, Newport, Blackwood, Cwmbran, Abergavenny, Chepstow, Tredegar

Montgomeryshire/Sir Drefaldwyn Montgomery, Newtown, Welshpool, Machynlleth, Llanidloes

Morayshire Rothes

Norfolk Norwich, Great Yarmouth, King's Lynn, Dereham, Cromer, Hunstanton

Northamptonshire Northampton, Peterborough, Corby, Kettering, Wellingborough

Northumberland Alnwick, Newcastle-upon-Tyne, Morpeth, Hexham, Berwick-upon-Tweed

Nottinghamshire Nottingham, Mansfield, Worksop, Newark, Retford, Southwell

Oxfordshire Oxford, Banbury, Witney, Bicester, Henley-on-Thames, Carterton, Thame

Peeblesshire Peebles, Innerleithen, West Linton

Perthshire Perth, Crieff, Blairgowrie, Rattray, Coupar Angus, Kincardine

Radnorshire/Sir Faesyfed Presteigne, Llandrindod Wells, Knighton, Rhayader, New Radnor

Renfrewshire Renfrew, Paisley, Greenock, Johnstone, Port Glasgow, Barrhead, Kilmalcolm

Rutland Oakham, Uppingham. Cottesmore

Shropshire Shrewsbury, Telford, Oswestry, Bridgnorth, Whitchurch, Market Drayton, Ludlow

Somerset Taunton, Bath, Weston-super-Mare, Yeovil, Bridgwater, Wells, Glastonbury

Staffordshire Stafford, Stoke-on-Trent, Wolverhampton, Walsall, Cannock, Lichfield

Stirlingshire Stirling, Falkirk, Grangemouth, Kilsyth, Bridge of Allan, Denny, Alva

Suffolk Ipswich, Bury St. Edmunds, Lowestoft, Felixstowe, Sudbury, Haverhill, Bungay, Woodbridge

Surrey Guildford, Croydon, Woking, Sutton, Kingston-on-Thames, Wandsworth, Wimbledon, Brixton

Sussex Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham

Warwickshire Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Stratford-upon-Avon

West Lothian/Linlithgowshire Linlithgow, Livingston, Bo'ness, Broxburn, Whitburn, Armadale, Bathgate

Westmorland Appleby, Kendal, Windermere, Ambleside, Kirkby Lonsdale

Wiltshire Trowbridge, Salisbury, Swindon, Chippenham, Devizes, Marlborough, Warminster

Worcestershire Worcester, Dudley, Kidderminster, Stourbridge, Halesowen, Malvern, Evesham

Yorkshire Northallerton, Middlesbrough, Scarborough, Whitby, Beverley, Hull, Bridlington, Driffield, Hornsea, Filey, Wakefield, Leeds, Sheffield, Bradford, Halifax, Harrogate, York

  

Outside of standard delivery; deliveries to these areas may not be on a next-day service, and there is an additional charge for delivery and collection. Please contact us for further information:

AB30, 33 - 38, 41 - 56 Aberdeenshire

DD8 - 9 Forfar, Kirriemuir, Brechin

DG Dumfries and Galloway

FK17 - 21 Lochearnhead, Crianlarich, Killin

IV1 - 40, 52 - 54, 63 Inverness

KW1 - 14 Kirkwall

PA21 - 38, 80 Paisley area (excluding the town of Paisley)

PH15 - 27, 30 - 41, 45, 49 - 50 some areas of Perth

TD - Galashiels

 

Areas we cannot deliver to by postcode:

BT Northern Ireland

GY Guernsey

HS1 - 9 Outer Hebrides

IM Isle of Man

IV41  - 51, 55 - 56 Isle of Skye

JE Jersey

KA27 - 28 Isles of Arran/Cumbrae

KW15 - 17 Orkney

PA20, 41 - 49, 60 - 78 Isles of Bute/Gigha/Islay/Colonsay/Mull

PH42 - 44 Isles of Eigg/Rum/Canno

PO30 - 41 Isle of Wight

TR21 - 25 Isles of Scilly

ZE1 - 3 Shetland Islands