A recent study has found almost a quarter of wheelchair users have had to buy a second wheelchair, as the one they had previously received had been unsuitable or uncomfortable. This was followed in the subsequent report by the news that only half of the respondents had actually found a wheelchair they were happy with within a year.
This outlines the importance of an individual being properly assessed in order to get it right first time. Our home assessments, try before you buy scheme and OT services are all ways to ensure this. All of which are described in further detail here: https://www.wheelfreedom.com/information-centre/