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About Wheelfreedom

We launched Wheelfreedom in 2007 having experienced first-hand the problems of sourcing a quality wheelchair for a relative. Since then, we have gained many years of experience, supplying over 40,000 wheelchairs, mobility scooters and other items of mobility equipment to members of the public and the health sector.

From our Chessington HQ, we operate in London and the South East, providing wheelchairs, mobility scooters, rollators, rise and recline chairs, beds, stairlifts and more, with a range of solutions for many of our products including short and long-term hire, purchase and the Motability scheme. Our showroom is fully stocked with a vast range of products to try out, and we are also able to offer home consultations. For those with complex seating needs, we are able to work alongside our partnered Occupational Therapists to find a solution.

We also operate a nationwide manual wheelchair hire service, providing foldable wheelchairs and rollators for next-day delivery across mainland Britain. We pioneered the first national wheelchair hire service, and continue to provide the only all-inclusive hire service to this day.

Our Customer Focused Approach

We passionately believe in providing a level of service above and beyond, as backed up by our core values:

  • Trusted

    • No commission-based sales

    • Serving customers since 2007

    • Value for money

    • Over 2,000 outstanding customer reviews

  • Knowledgeable

    • Experts on all the products we supply, both on-site and able to visit you

    • We prescribe for a perfect fit

    • In-house engineers

  • Dependable

    • All aftercare carried out by our own experienced team

    • Large enough to cover all eventualities

    • Small enough to provide a personal service

  • Impartial

    • The best products from across the industry

    • We match the right products to your needs

  • Progressive

    • Flexible range of offerings - hire, purchase and Motability

    • Try before you buy

    • Industry-leading showroom

Our values are the reason as to why we do not sell or hire any of our products online. Through speaking with a member of the team, either through the phone or in person at our showroom, we will ensure you receive a product that is suitable to your individual needs.

For those wishing to purchase any product at our showroom, you will have the opportunity to have an assessment and receive demonstrations. This allows you to fully explore your options whilst receiving expert advice.

Great company, a pleasure to deal with. Enabled us to see the range of powerchairs. The “Try before you buy” scheme is pretty unique & ensures you can be confident of making the right decision.
Jane A

Chessington Showroom

Come and visit us
Our industry-leading showroom features a vast range of mobility equipment to view and try out, and we have product experts on hand to provide you with impartial advice.

Service Centre

For all your servicing needs
Based in our Chessington HQ, our fully equipped service centre is staffed with experienced engineers so we can get your equipment serviced and repaired quickly and efficiently.

Seating Assessments

For complex seating requirements
A seating assessment with us will always start by identifying personal goals for mobility, posture and pressure care to ensure you receive the right product.

BHTA Approved Mobility Supplier

At Wheelfreedom, we are a BHTA approved mobility supplier. The British Healthcare Trades Association (BHTA) brings healthcare and assistive technology companies together to improve industry and consumer standards.

As members of the British Healthcare Trades Association, we are signed up to their Trading Standards Institute approved Code of Practice, demonstrating our commitment to giving our customers the highest levels of service.

Wheelfreedom's Customer Support Team

We have a dedicated customer support team available to talk to you about our products and services, who can quickly resolve any issues you might have.

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