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Motability Assist Launch New Breakdown App for scooter and powerchair Customers

Fri Jul 27 2018

Motability Assist, the specialist breakdown service, which ensures customers on the Motability scheme who have broken down when out and about get home safely and securely, have released a new mobile app to help both customers and Motability Assist themselves get the best possible results.

For those who don’t know, or those who have been lucky enough to not have to need them, Motability Assist is a specially designed breakdown recovery service who work 24/7 to recover customers whose mobility scooters or powered wheelchairs have broken down, ran out of battery and everything in between. The primary goal of Motability Assist is to ensure that each customer, and their vehicle get back home in the most efficient way possible. This could be by them coming to collect the individual, or by sending an appropriate form of transport, the most appropriate option being decided for each unique situation.

The new app, which was launched earlier this month, should make that whole process a lot easier. It uses the GPS within the phone to accurately locate the user’s whereabouts, meaning that even if you have broken down in an area you are unfamiliar with, or aren’t entirely sure where you are Motability Assist can track you down and get you home.

The app is very easy to install, just go to the App Store, or Play Store on your mobile phone and search for ‘Motability Recovery’ then follow the on-screen instructions, the first things you will need ready is your mobile phone number and your CRN (Customer Reference Number). Once the app is downloaded and the set up is complete, then, in the event of a breakdown, all you need to do is open the app and click on ‘rescue me’ and the app will generate a text message with your exact coordinates, you then press send. The text will cost the same price as a standard text message.

For more information call us on 0800 0258 005, or contact us via our Facebook page, or on twitter @Wheelfreedom.

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