We launched Wheelfreedom in 2007 having experienced the problems of hiring a quality wheelchair first hand. When trying to hire a wheelchair for a relative we were amazed to see how the market failed to provide a quality and convenient solution.
Mobility hire tended to be offered as a small part of a business; therefore resulting in very high prices, poor customer service, old stock, waiting lists and hirers often being encouraged to purchase equipment rather than being offered a sensible hire option.
Our research showed that potential customers often have very little experience of wheelchairs or mobility scooters and therefore want to find a reliable, easy to use service which they know will provide a modern, well maintained product at a sensible price with first class customer service.
Having seen a need for people to have a local service that supplies more advanced products, we now provide a powered mobility service, supplying powerchairs and mobility scooters across London and the South East. Working with a number of leading manufacturers of mobility products, we offer a range of scooters and powerchairs for purchase, hire and on Motability, all with our first class service.
We specialise in high-end powerchairs, with expert consultations and an Occupational Therapist assessment service available. This allows us to supply you with a bespoke wheelchair that exactly matches your needs and which provides you with the appropriate seating system and postural support.
Since launching we have provided over 30,000 wheelchairs and scooters to the public and also now run managed solutions for the health sector, as well as partnering with the Motability scheme.
As members of the British Healthcare Trades Association, we are signed up to their Trading Standards Institute approved Code of Practice, demonstrating our commitment to giving our customers the highest levels of service.
We are always looking for ways to improve our service and would be very happy to hear from anyone with suggestions or those who would simply like more information.